Insurance & Restoration

Claims adjustors, Insurance Carrier, restoration contractors and property owners are all using Matterport 3D Virtual Tours to document insurance claims for the added transparency and accuracy resulting in a fairer valuations and a quicker claims process.

The Matterport Advantage

Matterport’s 3D data platform provides the most comprehensive, accurate and efficient loss documentation possible by reducing time spent in the field, rectifying discrepancies in damage claims and saving time.

Property Restoration Professionals

Provide comprehensive loss documentation and eliminate hundreds of photographs, measurements, and written statements with 3D Virtual Tours.

  • Increase top-line revenue by offering the most accurate documentation.
  • Receive automatically generated Xactimate sketch files.
  • Estimate remotely and reduce travel time.
  • Speed up claims approval and close cases faster with more thorough documentation, and by eliminating incomplete photos, manual measurements and repeat site visits.
  • Decrease the number of policy holder breakage claims with a pre-mitigations scan that captures everything in its current state.
  • Document pre and post-mitigation to track progress.
  • Improve Quality of repair and customer satisfaction by providing transparency and ensuring no details are missed.
  • Add additional details and notes with Mattertags
  • Document without electricity, light, or internet access.
  • Eliminate repeat site visits for missing photos and measurements.
  • reduce disputes between contractors and adjustors with an indisputable source of truth.

Insurance Carriers

Matterport ensures the highest accuracy in processing claims, reducing discrepancies and travel times necessary to verify jobs, decreasing overall costs, and providing better customer service to your clients.

  • Improve accuracy and reduce the claim cycle.
  • Adjust remotely and reduce travel time.
  • Increase operational transparency with the ability to share links of 3D spaces to different stakeholders.
  • Boost adjusting quality by enabling adjusters to review and navigate the loss remotely with accurate property dimensions.
  • Improve customer service experience for policyholders by closing claims faster.
  • Add additional notes and details with Mattertags™
  • Improve catastrophic (CAT) event response when in-house field adjusting teams are stretched thin by accessing the network of thousands of Matterport Service Partners, helping get people back into their homes and getting businesses up and running faster.
  • Train and educate remotely with photo-realistic 3D experiences that are more cost effective than VR studios.


Matterport’s 3D data platform generates walk-throughs, schematic floor plans, and other assets to save you time and ensure you get fair settlements.

  • Create court admissible documentation with spaces that cannot be manipulated.
  • Adjust jobs remotely and reduce time traveling to sites.
  • Reduce sketch time by up to 70%.
  • Bring the jury to the scene with 3D walk-throughs.
  • Add additional notes and details with Mattertags™
  • Improve negotiation for clients with the most detailed documentation and background information possible

Forensics Professionals

Capture a building or space exactly as is and gather the most accurate documentation and measurements possible. Matterport can help you provide indisputable evidence while reducing interruptions to restoration work.

  • Create court admissible documentation with scans that cannot be manipulated.
  • Memorialize the scene and avoid scene spoilage.
  • Bring the jury to the scene with 3D walk-throughs.
  • Guarantee confidentiality and authenticity with face blurring and time stamps.
  • Save time and improve accuracy with schematic floor plans and measurement tools.
  • Add additional notes and details with Mattertags™
  • Increase collaboration with the ability to share 3D models with engineers, adjusters, insurance carriers, and policy holders.

Home and Business Owners

Get an accurate and comprehensive way to document your home or business and any assets within them, and expedite your claim should you have to file one.

  • Get a complete record of your property’s condition.
  • Accurate inventory of personal items and other assets within your home or building.
  • Reduce discrepancies and disputes with insurance carriers.
  • Expedite the entire claims process, reducing the need to provide documentation or receipts in some instances.
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